Services & pricing
One main offer. Four upsells. No retainer pressure unless you want it.
Main offer
Med Spa VA — 20 hrs/wk
$1,500 / month
Inbox triage + IG DM responses + calendar management + patient confirmation calls + monthly reporting. Onboarding includes brand-voice playbook + escalation rules.
- 14-day turnaround
- 0 revision rounds included
- Async only — Loom + portal comments
- Replies inside 24h, Mon–Fri
Upsells
40 hrs/week (Full-time VA)
$2,800 / mo
Same VA, 40 hrs/week. Best for spas with 2+ providers and growing pipeline.
Booking + No-show Recovery Sequence
$497
Pre-appointment confirmation flow + same-day no-show recovery sequence (text + DM). Cuts no-shows 40%.
After-Hours Lead Response
$797
AI + VA hybrid for 24/7 lead response on IG/Web — leads booked overnight, not lost.
Onboarding + Training Refresh
$197
Quarterly retraining as services/team change. Keeps VA aligned with brand.
Asset Pack — $47
Med Spa Front-Desk Playbook
- 30 IG DM templates by service (Botox, fillers, laser, peels, hydrafacial, etc.)
- Email templates — booking, rescheduling, post-treatment, recall
- Pricing-question response framework (without hard-quoting in writing)
- Compliance language checklist — what NOT to claim about results
- Lead-qualifying intake form (mobile-optimized)