A virtual assistant that knows the difference between a Botox lead and a chemical peel question.
For med spa owners losing 4–8 hours a day to inbox, DMs, and scheduling.
The problem.
Your inbox has 80 unread emails. IG DMs about Botox prices are answered between patients. Saturday-night leads die before Monday morning. You're paying $40/hr for an in-person front desk that's drowning — not failing, but not winning either.
The fix.
A trained VA running 20 hrs/week — inbox, DMs, calendar, confirmations, recall. Med-spa-trained. Brand-voice-matched. Compliant on what they can and can't say in writing about results.
Proof.
Single-location spa: 38% drop in no-shows after VA-driven confirmation flow
2-location practice: 22 new bookings/month from after-hours IG DMs that previously went unanswered
Owner reclaimed 6 hrs/week of personal time previously spent on email
What you get
Med Spa VA — 20 hrs/wk
$1,500 / mo
Inbox triage + IG DM responses + calendar management + patient confirmation calls + monthly reporting. Onboarding includes brand-voice playbook + escalation rules.
Med Spa Front-Desk Playbook
$47
- 30 IG DM templates by service (Botox, fillers, laser, peels, hydrafacial, etc.)
- Email templates — booking, rescheduling, post-treatment, recall
- Pricing-question response framework (without hard-quoting in writing)
Want everything? See all services + 4 upsells →